Support
HyperStage · Updated 2026-11-15
Something not working, or an idea for the next version? Email HyperStage@agenticquarks.com. Include your Mac model, your macOS version and what you saw, and a screenshot if it helps. Expect a reply within a few business days.
Which permissions does HyperStage need?
Accessibility is required: it is how HyperStage moves, hides and arranges your windows. Screen Recording is optional: it only lets the app show pictures of your stages and windows, and those pictures stay in memory on your Mac. To grant either one, open System Settings > Privacy & Security, choose Accessibility (or Screen & System Audio Recording), and switch HyperStage on. If it is not in the list, click the plus button and add it from your Applications folder. If macOS asks, quit and reopen HyperStage.
How do I restore my Pro purchase?
Open HyperStage Settings > Pro and click Restore Purchases, signed in to the same Apple Account you bought Pro with. Pro is a one-time purchase, not a subscription.
Should I turn off the macOS window grouping feature?
Yes, we suggest it. HyperStage does its own grouping of windows, and the two can fight over where windows go. Open System Settings > Desktop & Dock, find the Stage Manager switch, and turn it off.
Windows macOS won't move off screen (QuickTime, Finder)
A few apps, such as QuickTime Player and Finder, pull their windows back on screen when HyperStage tries to move them out of sight. Open HyperStage Settings and look for the choice called "Windows macOS won't move off screen". You can leave it on Automatic, or pick one of these: tuck the windows out of sight (instant), minimize them (clean, with a small animation), or leave them at the screen edge (instant, but a strip of the window stays visible).
How do I remove HyperStage?
First quit HyperStage: that brings every window back. Then turn off Open at login in its Settings. Next, open System Settings > Privacy & Security and remove HyperStage from the Accessibility list, and from the Screen Recording list if it is there. Finally, drag HyperStage from your Applications folder to the Trash.
Option + number types characters I need on my keyboard.
On some non-US keyboards, Option + a number types a character, which clashes with the default stage keys. Open HyperStage Settings > Shortcuts and change the stage keys to a combination that suits your keyboard.
Can I get a refund?
Refunds for Mac App Store purchases are handled by Apple at reportaproblem.apple.com.